Webinar on demand
Going mobile to manage external workers – without compromising enterprise systems or security
Working with contractors is an everyday occurrence for utilities – for meter deployments, maintenance work, and inspections – and the issues that come with it are also familiar to utility managers. This can include reporting/billing, investigations/customer complaints, compliance, safety, hardware, and – most importantly – how to bring them into your technology without compromising the security of your enterprise systems.
Many utilities are improving their contractor management by obtaining real-time GPS locations using the worker’s own mobile device, eliminating the need to install in-vehicle hardware. Dispatched orders are sent to the workers’ device, and their locations are instantly viewable in the utility’s workforce automation system and/or outage map.
This webinar will review how utilities are using location technology to manage their contractors, including how they deployed the technology, lessons learned, and the improvements they are experiencing.