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Covington Electric
Covington Electric (CEC) achieved an industry-first when it became the first utility to successfully integrate Clevest's MultiSpeak-certified mobile workforce management solution (MWFM) with the ATS’s OpenOne CIS and their GIS viewer from Partner Software.
The combined solution allows CEC to provide members with a faster service order cycle thanks to a single, real-time view of its service order process from the time an order is initiated, wirelessly dispatched to a crew, completed in the field, and then closed back in the office.