Clevest Webinars

The only complete solution for the utility mobile workforce

Clevest helps utilities deliver safe, reliable and superior services through our innovative field solutions. We specialize in optimizing utility field operations, automating field activities and processes to improve safety, reliability and response time.

Explore our webinars to learn more.

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Rolling with the Punches: Workforce Resiliency in the Face of Disasters, Pandemics and More

Weather and climate disasters are at an all-time high, with pandemics and social unrest making the situation worse. In 2019 alone, the US was impacted by 14 separate billion-dollar disasters consisting of floods, storms, cyclones, and wildfires.

With so many potential outcomes and no way to accurately predict what will happen next, workforce resiliency has become as critical as grid resiliency. Today—quite literally—utilities must be prepared for anything. Learn how Colorado Springs Utilities is using mobile workforce management technology to respond to these events.
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Emergency Events and Outages – Restorations in the New Normal

Along with unprecedented flooding, fires, and weather-related emergencies, utilities must now proactively monitor worker contacts and health to ensure they have adequate staff on hand to maintain grid operations – all while protecting their workforce and the communities they serve. Hear from Fortis BC how utilities are using mobile workforce management for worker health and safety, and how event management technologies help utilities effectively manage field operations during emergencies.
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Modernizing Asset Inspections for the 21st Century

With assets spread across such a vast area, FortisBC once had to rely on archaic tools, including manual record-keeping and paper maps—as well as siloed and stale data—to stay on top of its asset inspection cycles. Learn how FortisBC now has the data generated from inspections flow directly to their EAM system for a real-time view of the operation, providing the utility with a fully automated, integrated, and digital compliance model.
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Proactive Planning and Customer Communications for the Next Pandemic

The COVID-19 pandemic has introduced some unique requirements when it comes to safety protocols and resiliency planning, both for today and future planning. Along with social distancing and other procedures, it's now incumbent upon utilities to proactively manage the potential risk of contamination to workers and the public. Hear from Memphis Light Gas & Water on how they are including many of these features in their Customer Communications and Engagement technology initiative.
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Recovering from Major Disasters and Unplanned Outages

Southern California Gas discusses how advanced mobile workforce management technologies can improve outage restoration times by 10% or higher, and the benefits of adding an event management solution for use in minor/single outages and major events.
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Through the Looking Glass – Augmented and Virtual Reality for Utility Operations

With utilities looking to improve worker safety and lower operational costs the need to develop a specific strategy for deploying augmented (AR) and virtual (VR) technology now is critical. Tacoma Electric Power discusses how these technologies are shaping  the utility industry and affecting training, maintenance, and field operations.
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Agility Methods for Deploying Mobile Workforce Technologies to Optimize Field Operations

Tacoma Public Utilities discusses their decision to deploy their Mobile Workforce Management solution through an agile implementation process, creating a true collaboration between both teams with faster delivery results than traditional linear project methods.
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Using Integrated Solutions for Optimally Scheduled Field Work

Learn how FortisBC Energy switched to an integrated workforce management and SAP solution with support for notifications, job costing, and timesheets to optimally schedule and dispatch its mobile workers. Hear how the company is improving safety, streamlining and simplifying business processes, consolidating and reducing the number of systems used to perform work, and bringing its gas and electric divisions onto a common mobile platform.
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Clevest Mobile Workforce Management

Using technology to improve customer communications and field operations

Watch this recorded webinar to hear how utility pros are using new communication technologies to increase customer satisfaction as part of their field operations. You’ll learn how connecting your customers and mobile workforce can help exceed customer expectations while ultimately benefiting your ROI.
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Clevest Mobile Workforce Management

Leveraging Augmented Reality: Practical applications to improve field operations

Whether you call it virtual, augmented, or mixed reality – utilities are exploring how to take advantage of this advanced technology for their field operations. Learn how this innovative technology can be used today to make your workforce safer and more productive.
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Locating workers, borrowed crews and contractors during emergencies - a case study on Hurricane Irma

This webinar will show how Excelsior Energy used Clevest Automated Worker Location to effectively manage over 150 workers from 6 states to restore power to the 18,000 affected meters – completing the restoration in a remarkable 72 hours.
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Enforcing security for workers and contractors in the age of personal mobile devices

Did you bring your own device? This webinar will help you build a successful bring-your-own-device (BYOD) strategy, including security, testing, and firewalls.
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Going mobile to manage external workers – without compromising enterprise systems or security

Got contractors? Then you’re familiar with issues like reporting/billing, investigations, compliance, safety, hardware, and – most importantly – the security of your enterprise systems.

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Smart Water Utility Report on Reducing Costs through Workforce Automation

Many utilities understand the benefits of workforce automation but justify delays in implementation due to the perceived cost. In this webcast recording, learn how Albuquerque Water is using this technology to cut driving miles by more than half and bring its work order backlog from 3,000 to 50 -- saving close to $1 million per year just by addressing faulty meters and inefficient work order processes. With results like these, can you afford NOT to implement workforce automation?
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