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Clevest Appointment Booking allows customer service representatives and dispatchers to book appointments with confidence during a customer’s first call with precise knowledge of their workforce’s capacity and actual travel times.
With Clevest Appointment Booking you will:
- Improve customer satisfaction by honoring appointments and reducing wait times
- Maximize worker productivity through appointments booked based on actual travel times
- Improve regulatory compliance with AMI project rollouts
- Reduce travel time with Street Level Routing
- Lower fuel consumption and CO2 emissions