IDC Technology Spotlight – Smart Tools to Manage Smart Networks: Increasing the Effectiveness of Asset Work and Field Operations

Utilities have long used technology to organize asset work and manage their mobile workers. However,  deploying and managing assets remain the most complex, business-critical, and cost-intensive processes in the industry, and large efficiency gaps still exist right across the value chain – from production to network operations.

This makes modern work and workforce management capabilities a critical factor in the enduring quest for operational excellence, enabling more efficient operations, greater employee productivity, and better customer satisfaction. In fact, as assets become more complex and intelligent, and provide more real-time information, so should the tools utilities use for planning, deploying, and maintaining them.

This technology spotlight from IDC includes:

  • What to consider when implementing a workforce management solution
  • Integrated planning for AMI and smart asset deployment
  • Bringing business intelligence to the field
  • Optimizing your asset lifecycle

Learn more about what the IDC Technology Spotlight says about implementing mobile workforce management technologies that offer integrated support throughout the asset lifecycle, powerful scheduling engines, and smart mobile technologies to significantly improve individual worker productivity and optimize the field operations.

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