Information Portal/Host Extension

Dispatcher Calls

Surveys indicate 30% of a dispatcher’s time is spent providing mobile workers additional information to do their job. What is the service history of that asset? What were the previous readings for this component? Does the client’s support contract cover labor and parts? Is this component under warranty? Have they pre-paid?    

Additional Information When Users Need It

Clevest's Mobile Application acts as a conduit to your existing systems. Field users initiate a ‘Host Inquiry’ to retrieve specific, additional data required by workers in the field in seconds – all without having to leave the Mobile Application. Access can be limited based on worker roles, attributes or other determinants.

Actions When Users Need It

In addition to requesting information from hosts, the Mobile Application can be used to trigger events or actions like:

• Host requests to create new orders – linked or not to the existing order or job site.
• Host requests to create new purchase orders.