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Home > Product Overview > Decision Support > Operations / Field Service Decision Support
Operations / Field Service Decision Support
Clevest has developed a range of easy-to-use reports to help you manage your operations. Reports are on-demand, drill-down, comparative and filterable. Measure historical performance and forecast for planning purposes. Export, print or email.
Clients can create their own reports in addition to the standard reports below.
Note: Every action in the system is time-stamped and available for use in reports.
Work Quality |
Analyze if work is being done right the first time. Compare callback, return trips, service histories. |
Service Level Analysis |
Measure, track, and report on: response times, SLA commitments, government or commission-mandated performance levels. |
Forecasting & modeling |
Utilize historical information to run future scenarios for measuring the impact of operational changes or planning purposes |
Capacity Analysis |
Compare known work to scheduled resources. Everything from same day to 90 day forecasting. |
Performance Measurement |
Productivity analysis by worker, crew, team, area, district or other definable group. |
Progress |
Track projects and task statuses in real time to display % completion etc. By definable group. |
Inventory |
Compare parts/components for assigned work versus available inventory. |
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