About Us:

Clevest Solutions Inc. is on its way to becoming the “de facto” standard for mobile field force automation in the utilities market and a leader in the Smart Grid Deployment and Post-Deployment Operation System Support solutions. We use the latest Service Oriented Architecture Design and continue to issue patents for our innovative solutions  With customers and partnerships in North America, Europe and Asia, we are well positioned within the global market.

Be part of our winning team - share in our ongoing success! Our friendly team atmosphere and our satisfied customers will make you feel proud of what you have created! We also employ leading edge technologies to power our solution ahead of the competition, and deliver maximum value to our customers.

Position Profile:

We have an immediate opportunity for a Customer Support Engineer, to join our growing team, in a dynamic and fast-paced environment.

Candidates will be asked to perform:

• Provide telephone support to customers in North America
• Troubleshooting of software applications employing the latest mobile technologies
• Diagnosing problems and reporting software defects
• Other duties as assigned

Candidates should have the following skills and knowledge, gained through a combination of educational and practical experience:

• Strong verbal and written communication skills
• Excellent problem solving skills
• Ability to work closely with clients and internal staff to communicate technical issues
• Knowledge of client-server mobile software applications is an asset
• Familiarity with the general field service and/or utilities industry is an asset
• Availability for limited travel to customer sites, primarily in North America
• Self-motivated, and able to work with minimal supervision

"Nice to have" familiarity with:

• Mobile devices
• XML technologies; web services
• Reports creation
• Relational databases
• Debugging tools, reading error logs

We offer an attractive benefits package, including company share ownership.

Response Information:

Interested candidates, please send a resume and cover letter (in Word or PDF formats only) outlining your experience as it relates to the above responsibilities and qualifications to jobs@clevest.com. Please include salary expectations and availability details.

Please quote “Custom Support Engineer” in subject line, in order to be considered.

All applicants are appreciated; unfortunately we can only contact those to be interviewed. Strictly no phone calls, please.

Thank you for considering Clevest Solutions Inc.!